Visits & Facility Tours | Kanehachi Chaen | Wholesale Japanese Matcha

Visit. Taste. See for yourself.

We start by discussing your application and what you are considering, with an online consultation if needed. We then welcome overseas businesses and buyers who would like to visit tea-growing regions, see production and storage conditions, and taste our matcha firsthand. Visits are by appointment only.

Our Approach

How We Arrange Visits

By Appointment Only

We welcome site visits from overseas businesses and buyers by appointment only. Please contact us before traveling to Japan.

Tailored to Your Objectives

We plan each visit around your objectives, timing, group size, and the topics you would like to explore. Visits can combine tea fields, meetings with growers, production facilities, storage areas, tastings, and business discussions.

Visit Availability

Availability varies with the harvest season and growers’ schedules, so not every grower or facility can be visited at all times. We’ll recommend a suitable itinerary based on your timing and interests.

What You Can See

Examples of Visit Activities

See firsthand what we have shared through our materials and samples: where the tea is grown and who grows it, how we assess tea quality, and the conditions in which it is produced and stored. Each can help inform your sourcing decision.

Recommended For

Who These Visits Are For

Businesses Considering an Ongoing Supply Relationship

Before doing business with us, see the growing regions and our production and storage practices firsthand.

Businesses Planning Private-Label Products

Experience the growing regions and our approach to quality firsthand to help shape your brand story.

Businesses Developing Matcha Products Outside Japan

Taste and compare grades and cultivars to find matcha suited to your product.

Businesses Evaluating Our Approach to Quality

See how Kanehachi Chaen assesses tea quality by exploring our processes and facilities.

Planning Your Visit

How the Visit Process Works

Contact Us

Use our Business Inquiry Form to let us know you’d like to visit.

Discuss Your Objectives & Interests

We’ll ask about the products you are considering, what you would like to see or discuss, and your preferred timing.

Coordinate Dates & Group Size

We’ll coordinate dates based on the season and our capacity to host visitors.

Online Consultation, If Needed

Before you travel to Japan, we can meet online to go over your applications, the grades you’re considering, and what you’d like to see.

Plan Your Itinerary

We’ll combine visits to growing regions and facilities with tastings and business discussions to suit your objectives.

Travel to Japan & Visit

We’ll guide you through tea fields, production areas, and storage facilities.

Taste & Compare Grades

Compare grades and cultivars to choose matcha for your application.

Discuss Business Terms, Samples & Quotes

You can also discuss product specifications and business terms during your visit.

Information to Share in Advance

Company name / Country / Industry / Purpose of your visit / Preferred timing / Number of visitors / Products you are considering / Estimated monthly and annual usage / What you would like to see / Whether an interpreter will be present / Transportation arrangements

Get Started

Contact Us Before Traveling to Japan

We begin by discussing your application and quantities. If needed, an online consultation and paid samples can help narrow your options in advance, making your on-site tasting and business discussions more focused.

Discuss a Site Visit→ Request Paid Samples→